Privacy Policy

This Privacy Policy explains how I collect, use, and share information when you purchase an item, contact me, or use my services through stanislavachimeva.com or related sites. By browsing this website, you agree to these terms and policies. Please read carefully to understand what information is collected, how it’s used, and why.

This document doesn’t cover the practices of third parties I don’t own or control, like Stripe or any third-party services you access through it. Please refer to Stripe’s Privacy Policy for details on their practices.

Information I Collect

You browse my website as a guest, with no registration required. I only collect personal information when you place an order, which is necessary to fulfill your request. This includes:

• Contact Information: name, email, phone number, and delivery address.
• Financial Information: details related to payments, refunds, and billing.

Additional details may be provided voluntarily, such as for custom orders. I do not store your payment information. It is processed securely by my payment provider Stripe.

Why I Need Your Information and How I Use It

I rely on several legal bases to collect, use, and share your information, including:

• Providing Services: To fulfill your order, resolve disputes, and offer customer support.
• With Your Consent: For example, if you sign up for my mailing list (you may revoke this consent at any time).
• Legal Compliance: To meet legal obligations or court orders, such as retaining purchase information required by tax law.
• Legitimate Interests: To operate and improve my services, as long as these interests are not overridden by your rights, and to provide and enhance the services you request.

Information Sharing and Disclosure

Your personal information will not be shared, sold, or given to third parties without your express consent, except as necessary to fulfill your order or as required by law. Currently, your information is only shared with delivery companies. Customer information is essential to my business, and I share your personal information only in limited situations, as follows:

• Service Providers: I work with trusted third parties, like delivery companies, and will share your information only as necessary to perform these services.
• Compliance with Laws: I may use, retain, and share your information if I believe it's necessary to:
  • respond to legal requests or government inquiries;
  • enforce agreements, terms, and policies;
  • prevent, investigate, and address fraud, security, or technical issues;
  • protect the rights, property, and safety of my customers and others.

Data Retention

I retain your personal information only for as long as necessary to provide my services, as described in my Privacy Policy. Additionally, I may be required to keep this information to comply with legal and regulatory obligations, resolve disputes, and enforce agreements. Typically, I keep your data for the duration of your order's execution.

Your Rights

If you reside in certain territories, including the EU, you have several rights regarding your personal information. While some rights apply generally, others are specific to certain situations. These rights include:

• Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the information below.
• Change, Restrict, Delete: You may also have rights to change, restrict my use of, or delete your personal information. Except in exceptional circumstances (such as legal requirements to retain data), I will generally delete your personal information upon request.
• Object: You can object to (i) my processing of certain information based on my legitimate interests and (ii) receiving marketing messages after consenting to them. In such cases, I will delete your personal information unless I have compelling grounds to continue using it or if it's needed for legal reasons.
• Complain: If you reside in the EU and wish to raise a concern about my use of your information (without prejudice to any other rights you may have), you have the right to contact your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Stanislava Chimeva, am the data controller of your personal information. If you have any questions or concerns, you may contact me using the contact form on this website.

Information Security

I take appropriate technical and organizational measures to ensure the security of your personal information and to prevent unauthorized access, deletion, or modification.

• Data transfer protection using an encrypted connection. All data transfers between your browser and my website are encrypted using the HTTPS protocol (Secure Hypertext Transfer Protocol). This protocol ensures data protection, preventing the transfer and misuse of personal information provided during browsing or purchasing products from my website.
• Restricted access to server infrastructure. The servers where personal information is stored are configured so that they do not have direct external access to my internal network. This approach reduces the risk of unauthorized access and attacks. Only the administrator of the website has access to the server infrastructure, solely for maintenance and security purposes.'
• Software updates. I keep all software components of my system up to date. This includes the operating system, web server applications, databases, and all other technological resources used for processing and storing personal data. All components of my software are regularly updated to the latest versions provided by the manufacturers. These updates include not only new features but also fixes for security issues and bugs.
• Security patches. I closely monitor the availability of security patches and install them immediately after their release. This process allows us to quickly respond to new security threats and ensure that my software is up-to-date and protected from external attacks.

Cookies

I use cookies for audience engagement measurement and statistical analysis, to be informed about how my services are used and to improve their quality. By visiting my website, you accept the use of cookies. I use only analytical cookies (Google Analytics, Meta Pixel). These cookies do not provide us with any personal data. They show us which pages of my site you have viewed, whether you visited my site via mobile or desktop device, and other anonymous data.

Changes to the Privacy Policy

This privacy policy may be periodically updated. All changes will be published on this website.